TRANSFER SERVICE

JUST IF YOU ARE AT THE AIRPORT OR BUS TERMINAL RIGHT NOW IN GUAYAQUIL

Contact us to provide the following information: Name, # Luggage, # People, from the airport or bus terminal. Waiting time: 15 to 45 minutes.

After confirming the service, please proceed to pay $15

PAY HERE

As we confirm the payment, we will send the driver to pick you up.

ORGANIZING THE TRANSFER IN ADVANCE

Transfers are available by a private service which Dreamkapture can arrange for you.

A driver will be at the airport or bus terminal to meet you with a sign with your name on it.

Note: Waiting time exceeding 10 minutes will incur an additional charge of $8 per hour.

Transfer IN

From the Airport José Joaquín de Olmedo or bus terminal to Dreamkapture Hostel or your hotel in the north or downtown of the city. There is a base cost for this service of $15 per vehicle. One vehicle can usually take 3 adults with luggage.

Transfer OUT

From Dreamkapture Hostel or your hotel in the north or downtown of the city to the Airport José Joaquín de Olmedo or bus terminal. There is a base cost for this service of $7 per vehicle. One vehicle can usually take 3 adults with luggage.

Round Transfer

From the Airport José Joaquín de Olmedo or bus terminal to Dreamkapture Hostel and back. There is a base cost for this service of $20. One vehicle can usually take 3 adults with luggage.

Groups

From the airport or bus terminal to Dreamkapture Hostel. There is a base cost for this service of $75. The van can allocate up to 15 guests with luggage. If you need this service for bigger groups, please contact us directly.

To request this service, please fill out the form:

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dreamkapture.com

2023

HOSTEL SERVICES, PRIVATE AND CANCELATION POLICIES

This document simply helps us to remind our more clueless or mischievous guests (don’t worry, we know that you are not one of them), to be careful with the facilities that they will have at their disposal. At the end of the day, we think it’s fair, and it will make everyone feel at home. The proper use of the room and its elements will never lead to the damages that are cited.

Private Policy

Hostel Services

Following the new protocols due to COVID-19, the best way to communicate with the office, even if you are already in the hostel is by WhatsApp. Number +593(0)99-948-3953.
The door next to the soaking pool is the access in and out of the hostel. When you check in you will receive your room key.
We have free WIFI service in the public areas of the hostel. After check-in is finished, the receptionist will provide the password.
If you need a taxi, we would be happy to arrange a taxi for you. If you are leaving early to go to the airport, it is best to arrange a taxi the night before. To organize this service contact us on our WhatsApp number at +593(0)99-948-3953.
If you are staying more than one night and would like to have your room cleaned, please let us know before 12:00 noon to clean your room, change the bedsheets, new towels, etc.
If you are a client of the hostel and want to leave your bags for some days after checking out, you can store them in our Luggage Storage. Luggage storage is $1,00 per day per bag. This amount is to be paid in advance. Please make sure you lock your luggage.
If you are a non-client of the hostel and want to leave your bags for some days at Dreamkapture, you can store them in our Luggage Storage. Luggage storage will be $2,00 per day per piece. This amount is to be paid in advance Please make sure you lock your luggage.
If something is not working properly in your room, please inform us in the office. We will do our best to address any issue you may have with your room as soon as possible.
We offer 24-hour reception service, but we do not have a fixed schedule for our receptionists. Therefore, we arrange our staff schedule based on our reservations. Please, let us know your check-in time in advance.
We have a shared kitchen for drinking and eating, so it is not allowed to store or consume food or drinks in the rooms for reasons of hygiene and coexistence. Users must clean the utensils and leave the facilities in good condition.
The establishment is not responsible for lost objects. We have a general safety box in the reception.
We offer laundry service for $4 for the bag and a drying service for $2. As a matter of respect for the other guests, please, do not dry your clothes in public areas. Clothes in public areas will be removed.

Hostel Policies

We kindly ask you to register online before your arrival and provide all the information requested therein.
If you arrive early with prior notice, the bags can be stored until your room is ready at the usual check-in time.
The check-out time of the rooms is 12:00 noon. Check-out time from the hostel is at 5:00 p.m. After 5:00 p.m. an extended stay in the hostel until 11:00 p.m. is available for $3 per person. If you have not checked out of the room by noon and you do not have a reservation for the next night, Dreamkapture staff may have to pack your belongings to be placed in the storage room, so the room can be cleaned for new arrivals.
If you would like to stay another night or purchase the extended-stay option, talk to the receptionist before 12:00 noon in the office to see if your room is available or to pay the $3.00.
As a matter of respect for all the guests at the hostel: Please keep the noise down after 11:00 p.m. and early in the morning in the hostel. Also, the guest’s kitchen is only available from 7:00 a.m. until 10:30 p.m. so as not to disturb other guests.
We kindly ask you not to throw any bulky objects in the toilet; not even toilet paper. Use the trash bins for these items.
We do not have a laundry service. You will find a laundry place on the same street as Dreamkapture. As a matter of respect for the other guests, please, do not dry your clothes in public areas. Clothes in public areas will be removed.
If you are in the dorm, you are entitled to one bed. If you are staying several nights and would like to change beds, please let us know in the office by 12:00 noon. This way we can have your previous bed cleaned and ready for another person.
Dreamkapture Hostel is environmentally conscious. For conservation reasons, please turn off lights, A/C, and fans before leaving your room, and please make sure the water tap is closed. Clean plastic bottles go in the special blues bins in the public areas.
Please do not mistreat towels, sheets, furniture, etc. If you need any cleaning material; ask for it in the office. Guests who cause damage to the hostel will be charged in their final account the amount equivalent to the repair of the damage caused to the facilities and other property of the hostel (bedding, decoration, etc.).
Dreamkapture Hostel sells beers until 11:00 pm. There is a $ 2 corkage fee per bottle for any alcoholic beverage you bring to the hostel.
The hostel will not be responsible in case of loss, damage, or theft of the guests' belongings, being the only ones responsible for them.

Security

DO NOT LET PEOPLE IN THE HOSTEL! For everyone’s safety, ONLY the manager is authorized to do this.
For everyone's security, people visiting you at Dreamkapture need to come through the office door and be registered as a visitor with an official identity card. Visitors of guests at the hostel are allowed in the pool patio area and office. They are not allowed in the rooms or any other public area not specified above. The main door must remain closed at all times.
We have a safe in the office where we will gladly secure your valuables. Please keep your room locked at all times. Dreamkapture is not responsible for any lost or missing items in the hostel. Dormitories do not have lockers.

Fire or Natural Disaster

In case of a fire, natural disaster, or another emergency you will hear an alarm sounding. Please remain calm and make your way to the patio area between the soaking pool and the office by the main door, this is our MEETING POINT.

By Law In Ecuador

We do not sell alcoholic drinks to people under 18 years old.
Use of any drugs, including marijuana, is not allowed and will not be tolerated in Dreamkapture Hostel. If it is discovered or even suspected that you have violated this rule you will be removed from the hostel immediately and if necessary, the police will be called. No refund will be issued.
All our rooms are Non-smoking rooms. Smoking is permitted only in open outside open areas. Please, always use ashtrays.

Cancelation Policy

We have made a reservation in your name blocking this space in the reservation system in that way nobody else can make a reservation on your room or bed. If your plans have changed and you need to make a cancelation, please be aware of our cancelation policy that will be applied.

72 hours or more before your arrival date - Fee charged 0%

24 to 72 hours before your arrival date - Fee charged 50%

Less than 24 hours before your arrival date - Fee charged 100%

Note: The base amount for the percentage charged will be the full amount of the reservation. This policy also includes changes in the number of people and rooms per reservation.

Cancelation Policy

The following damages for improper use of the furniture will be charged:

Turning off the smoke detector - $50
Missing or damaged sheets* - $15 per garment.
Missing or damaged towel* - $10
Loss of room key - $5
Furniture burns - $50
Loss of air conditioning control or TV control - $35
Breakage or destruction of furniture (chairs, lamps, sofas, TV, air conditioning...) according to price.

*Please do not mistreat towels and sheets, if you need any cleaning material; ask for it in the office.

Most Commonly Asked Questions:

What is the temperature in Guayaquil?

In Guayaquil, the rainy season is hot, and the dry season is rather fresh. During the course of the year, the temperature generally ranges from 21°C to 31°C and rarely drops below 19°C or rises above 33°C.

Where is Dreamkapture?

Dreamkapture is in Guayaquil - Ecuador, located in the north of city center near the intersection of Francisco de Orellana and Benjamin Carrion which is close to the famous and touristic Papagayo Monument, La Rotonda Mall, and City Mall.

There are many good restaurants nearby where you can enjoy our local crab dishes, ceviches, and other typical foods. Our neighborhood is friendly, and the people are nice and helpful.

How do I get to Dreamkapture?

If you are coming to Guayaquil by plane or by bus, the best way to get to Dreamkapture Hostel is by taxi. Dreamkapture is only about 10 minutes from the bus station and the airport by taxi.

Dreamkapture also offers you a secure pick-up service.

One-way pick-up service: From the Airport José Joaquín de Olmedo or bus terminal to Dreamkapture Hostel.

There is a base cost for this service of $12 per vehicle. One vehicle can usually take only 3 adults with luggage.

Round pick-up service: From the Airport José Joaquín de Olmedo or bus terminal to Dreamkapture Hostel and back.

There is a base cost for this service of $20. One vehicle can usually take only 3 adults with luggage.

You can complete a simple online request form for this service by clicking here: Private Taxi Pick-up

If you like to take a bus from the bus terminal to Dremkapture Hostel, click here.

We are on Juan Sixto Bernal, which is the same street that “Hamburguesa El Colorado” is on. This street is directly across from where the restaurant Cafe de Tere is located on Benjamin Carrion. This is only a few blocks away from the La Rotonda Mall and City Mall.

Find us on Google Maps.

NEVER TAKE A TAXI WITHOUT A LICENSE PLATE!

Is Dreamkapture affordable?

Yes, it is. Our prices go from $10 to $20 per person. You can make your reservation directly on our website by clicking the reservation button BOOK NOW.

Three days before your arrival day, we will send you a link to make the payment for your reservation.

How do I make a room reservation?

The best way to make a reservation is by using our “Book Now” button or clicking here.

Dreamkapture is proudly a hostel, not a hotel, which means:

- We offer a shared kitchen located on the second floor.
- We have a shared TV Room with Netflix available for all our guests. We do not have a television or telephone in the rooms.
- Remember that as a hostel we have private rooms and shared rooms, as well as private bathrooms and shared bathrooms. Some rooms are equipped with an air conditioner other ones with a ventilator. Please, check the details of the reserved room carefully before confirming it.

Can I make a reservation for a group?

Yes, you can. Groups are very welcome.

Dreamkapture Hostel often is the lodging for various groups; youth groups, religious groups, families, numerous people traveling together, students, etc.

The best way to make a reservation is by using our “Book Now” button or clicking here.

If you need help making a reservation for a group, due to different group considerations, contact us. Please check the questions below to determine and understand the group's needs:

We will need to know the normal details:

Which dates do you need lodging: check-in and check-out dates?
Arrival time?
How many people are in the group?

Also, we will need additional information to be able to allocate your group in the rooms:

Is the group made up of Adults? Children? Teenagers?
Is at least one adult sleeping in the same room as the group of kids?
Do you want Girls and Boys in different rooms? Can they mix?
Which rooms (or types of rooms) you will need for the group: Matrimonial beds, single beds (bunk beds)?
Are there pets? Your pet is very welcome at Dreamkapture, please read our pet policy and conditions here.

It is best if you make your group's reservation as much time as possible in advance to ensure availability.

What is around Dreamkapture?

There are lots of things around Dreamkapture Hostel:

Shopping mall – “City Mall” & "Rotonda Shopping Center"

Clothing, Shoes, etc
SuperMarket (Mega Maxi)
Banks with ATM's
Theaters with movies in English
Large food court
Optometrist
Cameras, Computers, and other electronics
Pharmacy
Cell phones, Providers, and Services

Restaurants:

Guayammy: Meats
Pepe Crabs: Seafood.
El Cafe de Tere: Typical Ecuadorian Breakfast. Online order here
Cajape 2: Typical Ecuadorian Food
Chifa Amistoso: Chinese food
Local Hamburger Stand: El Colorado
Many Sea Food, Fish, Crabs, Ceviche places

How do I know what bus to take to go around Guayaquil?

We highly recommend the app Moovit. if you do not like to download the app, just click here. We also recommend you visit our page with all the tourist recommendations in Guayaquil.

What should a Taxi cost?

Taxis are the best way to get around in Guayaquil. Here are some approximate prices for destinations in Guayaquil.

To and from the airport and Bus Station (Terminal Terrestre) to Dreamkapture Hostel: $5.00

City Center: Malecon 2000 / Las Peñas: $4.00 - $5.00

Mall de Sol: $5.00

Urdesa $4.00

More Specific Questions:

1 - Airport Pickup

Airport pick-up is available by a private service which Dreamkapture can arrange for you. There is a base cost for this of $12 per vehicle. A driver will be at the airport to meet you with a sign with your name on it. He will wait 20 minutes. After 20 minutes there will be a $3 additional charge.

We usually set the time of the pick-up one hour past your arrival time to allow for customs, luggage claim, and inspection. You can always request a specific time for this service

It is your responsibility to notify Dreamkapture Travel of delays or missed flight. This way we can reschedule your pick-up.

You can complete a simple online request form for this service by clicking here: Private Taxi Pick-up

2 - Cancellation policy

More than 72 hours prior to the date of your arrival: 0% fee.
Less than 72 hours prior to the date of your arrival: 50% of the room will be charged.
Less than 24 hours prior to the date of your arrival: 100% of the cost of the room will be charged.
This also includes changes in the number of people per reservation.
The Cancellation policy also includes No Show reservations. You are still responsible for the payment for a room that was blocked and reserved for you.
It is the client’s responsibility to contact us if they are unable to keep their reservation.

3 - Check Out and Arrival Times at the Hostel

Room check-in: 1:00 p.m.

Room check-out: 12:00 p.m. noon

Hostel check-out: 5:00 p.m.

If the room is ready before 1:00 p.m. you will be allowed to check in sooner, not before 8:00 am.

4 - Extended Stay

If you are leaving on a late bus or flight, we offer an extended stay option for $3.00 per person until 11:00 p.m. With the extended stay option, you can stay in the public areas (kitchen, Internet, TV, bathrooms, soaking pool).

5 - Children

- The accommodations are limited to the rooms we have available and the capacity of the rooms.
- Children under 5 years old stay for Free sleeping in the same bed with their parents.
- Children occupying a single bed will be charged the same price as adults.
- In rooms with only one matrimonial bed, a child can share the bed with one or both parents.

As a matter of respect to the rest of our guests:

Children always need to be monitored by their parents.
Children and parents need to keep noise levels at a minimum, especially during early morning hours and late at night.

For little kids, we have a playpen crib for $5 a night.

6 - Clothing...What should I wear?

Guayaquil is HOT year-round. If you are not used to the heat it is best to be prepared by having light clothing, for example, t-shirts, shorts, skirts, and light blouses.

Footwear: running/tennis shoes are always good, sandals and flip-flops (usually tourists wear these) are good options.

At night it can get cool and during the rainy season, there can be mosquitoes. Pants and a long sleeve shirt or light jacket will often be enough to keep you comfortable.

TRANSFER SERVICE

JUST IF YOU ARE AT THE AIRPORT OR BUS TERMINAL RIGHT NOW IN GUAYAQUIL

Contact us to provide the following information: Name, # Luggage, # People, from the airport or bus terminal. Waiting time: 15 to 45 minutes.

After confirming the service, please proceed to pay $15

As we confirm the payment, we will send the driver to pick you up.

ORGANIZING THE TRANSFER IN ADVANCE

Transfers are available by a private service which Dreamkapture can arrange for you.

Note: Waiting time exceeding 10 minutes will incur an additional charge of $8 per hour.

From the Airport José Joaquín de Olmedo or bus terminal to Dreamkapture Hostel or your hotel in the north or downtown of the city. There is a base cost for this service of $15 per vehicle. One vehicle can usually take 3 adults with luggage.

From Dreamkapture Hostel or your hotel in the north or downtown of the city to the Airport José Joaquín de Olmedo or bus terminal. There is a base cost for this service of $7 per vehicle. One vehicle can usually take 3 adults with luggage.

From the Airport José Joaquín de Olmedo or bus terminal to Dreamkapture Hostel and back. There is a base cost for this service of $20. One vehicle can usually take 3 adults with luggage.

From the airport or bus terminal to Dreamkapture Hostel. There is a base cost for this service of $75. The van can allocate up to 15 guests with luggage. If you need this service for bigger groups, please contact us directly.

To request this service, please fill out the form:

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¡Hola! ¿Buscas hospedaje? Indícanos la fecha, por cuántas noches y el número de personas. Visita nuestro catálogo de habitaciones.

Hello! Are you looking for accommodation? Tell us the date, for how many nights and the number of people. Visit our room catalog.

FOR EVERYONE'S SAFETY

Convenience Store

Massage Service

Pet Friendly

Transfer Service

Laundry Service

Free Walking Tour

Air Conditioner

Lost & Found (missing items)

Luggage Storage

Shared Kitchen

Extended Stay

Stay with us and relax!

Complimentary Breakfast

Curfew

Securing Valuables in the Hostel

HOSTEL SERVICES, PRIVATE AND CANCELATION POLICIES

Private Policy

Frequently Asked Questions

Most Commonly Asked Questions:

More Specific Questions: